MKS
MKS
MKS

Frequently Asked Questions

About MKS

Who is MKS Christchurch?

MKS is a joinery manufacturer catering to the building industry. We work for group home builders, commercial property developers, retirement villages, multi-unit developers, and high-spec new homes.

What does MKS stand for?

MKS stands for MacKay Kitchens and Stairs. The registered company is MacKay Kitchens Ltd.

How long has MKS been manufacturing kitchens, stairs, and joinery in Christchurch?

MKS has been manufacturing kitchens, stairs, and joinery in Christchurch since 1991.

What services does MKS provide?

MKS provides a range of services, starting with design and quote consultations. From there, your project moves into the detailing and project management stage, where site measurements are taken and manufacturing begins in our modern factory using state-of-the-art machinery and systems. The process finishes with the installation of your joinery on site, followed by a quality check and sign-off once everything is complete.

What makes MKS different from other kitchen and joinery companies in Christchurch?

One of the main differences that MKS has over other kitchen and joinery companies in Christchurch is that we have a large in-house team offering a complete end-to-end service from design consultancy and manufacture to installation. We have the scale to handle any project, and nationwide reach through our membership of the Mastercraft Kitchens family.
We pride ourselves on our innovative approach to technology and systems within our business. Our ERP system has transformed MKS from a business run on spreadsheets into a connected, data driven manufacturing operation. It gives us visibility, accountability and speed, enabling us to deliver a better experience for both our customers and our team.

Do you work directly with homeowners, or mainly through builders and developers?

We work with builders and developers, but a builder might sometimes refer a private client to us for our design consultancy service.

Can MKS supply kitchens, stairs, and joinery outside Christchurch?

Yes, MKS can supply kitchens, stairs, and joinery outside Christchurch. We frequently work with clients in Otago and South Canterbury. If it’s further afield, we will refer you to your local Mastercraft joiner.

Do you have a showroom in Christchurch?

Yes, we have a large showroom in Christchurch on the corner of Brougham and Gasson Street, which has recently been updated to showcase the latest materials and accessories.

What can I expect when visiting the MKS showroom?

Once you’ve made an appointment you’ll get one-to-one time with one of our talented designers.

Do you provide consultations and quotes?

Yes, an integral part of our services at MKS is providing consultations and quotes.

Manufacturing & Capacity

Where are MKS kitchens, stairs, and joinery manufactured?

MKS kitchens, stairs, and joinery are manufactured at our state-of-the-art workshop in Sydenham, Christchurch.

Does MKS have its own Christchurch manufacturing facility?

MKS has its own state-of-the-art manufacturing facility in Sydenham, Christchurch.

What technology does MKS use in its manufacturing process?

MKS uses a range of the latest technology in our manufacturing processes. We recently installed two new Biesse CNC automated routing machines, alongside an automated board storage system. We were the first company in NZ to use INNERGY, an ERP system designed specifically for the joinery industry, and we use modern software to produce 3D designs for our customers before they are processed by our Cabinet Vision software, ready for manufacture.

Can MKS handle large-scale joinery production runs?

Yes, due to our size and extremely efficient operations, we can handle large-scale joinery production runs from multi-unit residential developments to retirement villages, and commercial fit-outs.

What production capacity does MKS have for residential developments?

We can handle everything from single house-lots to multi-unit residential developments, retirement villages, and large commercial fit-outs.

How does MKS maintain quality and consistency across multiple projects?

We have a team of highly skilled people who see every project through from start to finish. Their experience and knowledge, and our continual integration of the latest technology and best practice means we achieve extremely high levels of consistency across every project we’re involved in.

Can MKS manufacture kitchens and stairs at scale for multi-unit developments?

Yes, MKS can manufacture kitchens and stairs at scale for multi-unit developments. We frequently meet the demands of projects like this.

What are the benefits of locally manufactured joinery?

There are many benefits to working with a local joinery manufacturer. Being nearby means we can develop a strong working relationship. Delivery is expedited and simplified. We have reliable local suppliers and complete control over the quality of the work we do on your behalf.

How does local manufacturing improve project timelines and delivery?

Local manufacturing improves project timelines and delivery because we’re nearby, we have reliable local suppliers, and we can work together easily.

What quality control processes does MKS use during manufacturing?

Our quality control procedures are stringent to ensure quality and the elimination of rework. The work is checked at every stage. All joinery is pre-assembled at the factory to ensure that it fits together perfectly before heading to site for installation.

Trade, Builders & Developers

Can MKS manufacture kitchens and stairs for multi-unit developments?

Yes, MKS can manufacture kitchens and stairs for multi-unit developments at any scale.

Do you work with group home builders and retirement village projects?

Yes, we frequently work with group home builders and on retirement village projects.

Can you supply kitchens, stairs, and joinery for large residential developments?

Yes, we can supply kitchens, stairs, and joinery for large residential developments.

Can builders and developers send plans to MKS for pricing?

Yes, builders and developers are welcome to send plans to MKS for pricing. This is often the first stage of our involvement in any project.

Do you work from architectural drawings and construction documentation?

Yes, we can work from architectural drawings and construction documentation. The plans are loaded into our Innergy ERP system for rapid return of quotes. We can provide shop drawings to make the process easier for large-scale projects.

Can MKS provide repeat joinery supply for staged building projects?

Yes, MKS has a lot of experience in providing repeat joinery supply to staged building projects, such as retirement villages.

Do you provide custom joinery for commercial projects?

Yes, we can provide custom joinery for commercial projects.

Can MKS coordinate manufacturing schedules with construction programmes?

Yes, MKS can coordinate manufacturing schedules with construction programmes.

Do you work with developers throughout Canterbury and the South Island?

Yes, MKS frequently works with developers throughout Canterbury and the South Island, and nationwide through the Mastercraft Kitchens group.

What information do builders need to provide for pricing?

Builders just need to provide us with a set of plans and an idea of the spec, and we can provide you with pricing.

Kitchens

Do you design and manufacture custom kitchens in Christchurch?

Yes, MKS designs and manufactures custom kitchens in Christchurch.

What costs should be considered when budgeting for a custom kitchen?

We will work with you to determine what costs need to be considered for your project. You can help a lot by giving us a good idea of your budget, so we can work to meet it.

How long does a typical kitchen project take from design to installation?

Once the design and quote have been approved, a typical kitchen project takes from 6 to 8 weeks to manufacture and install. You should allow at least 4 weeks for the design and quoting process.

Do you provide complete kitchen renovations?

No, we don’t do kitchen renovations, but we’re happy to give you a recommendation of someone in your area who will do a good job for you.

Can you create custom kitchen cabinetry and storage solutions?

Yes, we can create custom kitchen cabinetry and storage solutions. Get in touch to find out about your options.

Do you manufacture kitchens locally in Christchurch?

Yes, we manufacture all our kitchens locally in Christchurch, at our workshop at the corner of Brougham and Gasson Street.

What should I consider before designing a new kitchen?

The best thing to do is make an appointment to speak to one of our kitchen designers about your ideas – and bring in a mood board along with your house plans if you can.

Can I see a 3D kitchen design before production?

Yes, using WINNER 3D, we will produce a 3D rendering at the quoting stage so you can see the design in detail.

How do you ensure consistency across multiple kitchens in larger developments?

To ensure consistency across multiple kitchens in larger developments, we have a strict quality control process that includes checks at every stage and a site manager to oversee installation and undertake the final sign off.

Kitchen Installation

Do you manage the complete kitchen installation process from design to completion?

Yes, with site access and an installation date, we can manage the complete kitchen installation process from design to completion.

Do you coordinate with builders and other trades?

Yes, we’re very experienced in coordinating with builders and other trades.

How long does a typical kitchen installation take?

A typical kitchen installation takes between one and two days.

Can MKS install kitchens for multi-unit or staged developments?

Yes, MKS can design, manufacture, and install kitchens for multi-unit or staged developments.

Staircases

Do you manufacture custom stairs in Christchurch?

Yes, MKS manufactures custom stairs in Christchurch at our workshop in Sydenham – after measuring on-site to ensure accuracy.

What types of staircases do you build?

We build standard MDF staircases, but we can build bespoke stairs from other timber products for special projects.

How much do custom stairs cost in Christchurch?

Without the plans it’s impossible to say. We will give you a quote when we’ve seen the plans

What factors affect the cost of a custom staircase?

Three factors affect the cost of a custom staircase – the height, width, and configuration.

What materials can be used for stair construction?

We mainly use MDF, but we can also build stairs from pine or plywood depending on the application.

Do you manufacture MDF staircases?

Yes, we mainly manufacture stairs from MDF.

Are custom stairs designed to suit each project’s layout and specifications?

Yes, custom stairs are designed to suit each project’s layout and specifications

Can you build stairs for new homes and renovations?

Yes we’ll work with your builder to make stairs for your new home or renovation.

Can you manufacture floating, feature, or architectural staircases?

Yes, we can design and manufacture floating, feature, and architectural staircases but prefer to undertake this when it is part of a “whole-house-lot” project.

How long does it take to manufacture custom stairs?

Generally, it takes three to four weeks to manufacture custom stairs. Our turnaround time is very competitive due to our streamlined technology and processes.

What information do you need to quote a staircase?

To quote your custom staircase, we need a set of plans and your material specifications.

Are your stairs manufactured locally in Christchurch?

Yes, all our stairs are designed and manufactured at our workshop on the corner of Brougham and Gasson Street.

Do you arrange for the installation of a staircase?

No. We will deliver the staircase to site and your builder will undertake the installation.

Do you deliver the stairs to site?

Yes, we deliver stairs direct to your site within the local Christchurch area only. If they need to be delivered further afield, we recommend getting your own carrier to collect from us and deliver to your site.

Do you manufacture balustrades?

No we do not manufacture balustrades, but we can recommend companies that do.

Joinery & Custom Solutions

Do you provide custom joinery beyond kitchens and stairs?

Yes, we design and manufacture laundries, entertainment units, vanities, garage storage, and walk-in wardrobes.

Do you provide joinery solutions for commercial projects?

Yes, we frequently work with commercial property developers to provide joinery for their projects.

Can you create custom storage solutions for homes and businesses?

Yes, we can design and manufacture custom storage solutions for homes and businesses.

Can MKS manufacture bespoke joinery to suit unique project requirements?

Yes, MKS can manufacture bespoke joinery to suit unique project requirements. We work from architectural plans to design, manufacture, and install joinery from everything from social housing to award-winning homes.

Getting Started

What information do you need to provide a quote?

Make an appointment with us and bring a set of the plans. At your appointment, we’ll review the plans and discuss your materials and hardware options. We are not a retailer, and every project has its own bespoke requirements.

How early should MKS be involved in a building project?

We like to be involved as soon as you have the plans.

How do I get started with a kitchen, staircase, or joinery project?

To get started with a kitchen, staircase, or joinery project, get in touch with us to make an appointment. However, note that we serve the trade, and if you’re a private customer, we’ll refer you to another company who work with the general public.

Still have questions? Our expert team would be happy to help.